Terms & Condition

These Terms of Service define the terms by which you may use the Favdoctor website and its affiliate platform, mobile application, and services provided by Favdoctor and serve as an agreement between you and Favdoctor. These Terms of Service apply to Services provided under the trade names Favdoctor. Our services can be used by end-users (“End Users”) and licensed healthcare professionals (“Professional Users”) (referred to collectively as “you” or “Users”). The Privacy Policy located bellow the Terms of Service also forms part of these Terms of Service. Any reference to our Terms of Service includes all such policies.

This web site and any mobile application, including the Favdoctor Whatsapp page (collectively the “Site”), are owned and operated by Favdoctor (referred to as “Favdoctor” herein). The Site and its content (“Content”) and the Favdoctor software shall be provided merely as a service (“Service”) and may only be accessed in accordance with this Agreement By using the Services, you expressly acknowledge that you have read, accept, and agree to be bound by these Terms of Service, as well as any applicable laws hereunder. You should not use our Services if you do not agree to these Terms of Service.

Variation of Terms of Service: We reserve the right to revise these Terms, inclusive of the Privacy Policy, at any time as it sees fit and such changes shall become effective immediately upon the posting thereof. By using our platforms, you are expected to review these Terms on a regular basis. We reserve the right, at our sole discretion, to change, modify or alter the Terms of Service, inclusive of the Privacy Policy, at any time. You must review the Terms of Service on a regular basis to keep yourself apprised of any changes.

Eligibility to Use Our Services: Only adults, who are at least eighteen (18) years of age, located in Nigeria, are eligible to use our Services. We are committed to protecting the privacy of children. We do not collect personally identifiable information from any person we actually know is a child under the age of 18. You may use the Services to facilitate obtaining or obtain healthcare services for a minor if you are the minor’s parent or legal guardian. In addition, you must be fully competent to enter into and to comply with these Terms of Service. You represent and warrant that you have the right, authority, and capacity to enter into these Terms of Service and can abide by all of the terms and conditions set forth herein.

Favdoctor Does Not Provide Medical Advice: The Services enable consumers and healthcare providers to share information and communicate. Services do not constitute medical advice. Any healthcare information you obtain through the Services is provided solely by other Users and Favdoctor serves merely as a conduit for such information. We make no representation regarding the accuracy of the information you access via the Services. Company expressly disclaims all liability with respect to any healthcare information you obtain through the Services and any actions taken or not taken based on your use of our Services. Any reliance on such Services is at your own discretion and risk. No licensed medical professional/patient relationship is created between you and the Company when you use our Services. If you are seeking care, you are solely responsible for determining the suitability of the healthcare provider for your needs.

Relationships between Professional Users and End Users: Professional Users’ relationship with End Users, including patients and non-patients, is directly between the Professional User and the End Users. We may provide Services that enable Professional Users to deliver telemedicine services to End Users. End Users may have the ability to transmit images to Professional Users through the Services in association with the telemedicine encounters. In addition, Professional Users may use the functionality of the Services to capture images or videos during the telemedicine encounter. End-User expressly consents to the use of image capture and recording as part of the telemedicine encounter. Professional User is solely responsible for extracting the image or video from the Services and incorporating any image or video into the Professional Users' medical record.

Compliance Rules with Applicable Laws, Regulation and Licensure Requirements for Professional Users: Professional Users are expected to comply with all relevant state and federal laws, reimbursement rules and third-party payor agreements, as applicable, related to transactions implicated by Professional Users’ relationship with End Users and use of Favdoctor’s Services. Professional Users shall assume sole liability and responsibility with respect to this as regards the following:

Favdoctor does not archive or keep any medical records, and the Professional User assumes all responsibility for maintaining any medical records that may be associated with Favdoctor’s Services. User Limitations and Cancellation of Accounts: Favdoctor may at any time create limitations of your use of our Services including, but not limited to, the number of times you can access the Services. We also reserve the right to cancel a user’s account at any time in our sole discretion and remove and discard any content that may have been posted by said User. The following actions may lead to the exercise of said discretion;

Users also reserve the right to close their own account, which can be done by contacting the Customer Care Service of Favdoctor. When a request to close down an account is sent, the User’s account email or details should be included in the body of the mail, along with the request to have the account removed. Such Users will also be asked to verify the closure request, either by e-mail or through any other means, as a prerequisite for the closure of their account. You agree that we shall not be liable to you for any cancellation, limitation, or termination of your access to our Services. If you have a paid subscription, you will be bound to the terms of termination in your subscription agreement.

Prohibited Conduct: The Content and Services of Favdoctor may not be used for any illegal purpose as our Services are designed to be used only for lawful purposes. We specifically prohibit you from engaging in any of the following conduct: